Q 1. Gender

male		326	38.31%
female		525	61.69%
Total 851 responses

Q 2. Age

Less than 20		88	10.34%
More than 20		21	2.47%
Between 20-30		64	7.52%
Between 30-45		105	12.34%
More than 45		573	67.33%
Total 851 responses

Q 3. Category

Local		86	10.11%
Resident		159	18.68%
Visitor		59	6.93%
Organization (Govt./Private		547	64.28%
Total 851 responses

Q 4. Nationality

U.A.E		89	10.46%
PARAGUAY		1	.12%
BRUNEI DARUSSALAM		13	1.53%
YUGOSLAVIA		549	64.51%
FOREIGNER		4	.47%
VIETNAMIAN		1	.12%
LEBANESE		1	.12%
ERITREA		1	.12%
AUSTRALIAN		1	.12%
AFGHANISTANI		1	.12%
ARGENTNIAN		1	.12%
JORDANIAN		4	.47%
Indian		57	6.7%
BRAZILIAN		1	.12%
BOSNIANSHIRSKI		1	.12%
SINGALESE		1	.12%
SUDANESE		1	.12%
IRAQI		1	.12%
Nigerian		3	.35%
FILIPINO		23	2.7%
GERMANIAN		1	.12%
MOROCCO		1	.12%
INDIAN		17	2%
YEMENI		1	.12%
GREEK		1	.12%
AMERICAN		1	.12%
NEPAL		2	.24%
MALAWI		1	.12%
MALAYZIAN		1	.12%
MORICHIOSI		1	.12%
BALGARIAN		1	.12%
BANGALADESHI		14	1.65%
INDONISIAN		1	.12%
POTANIAN		1	.12%
OGHANDIAN		1	.12%
ITALIAN		1	.12%
PAKISTANIAN		46	5.41%
TURKISH		1	.12%
PALAU		1	.12%
BRITISH		1	.12%
TANZANIAN		2	.24%
Total 851 responses

Q 5. Is easy to access information in this website

Strongly agree		246	28.91%
Agree		50	5.88%
neutral		20	2.35%
disagree		17	2%
Strongly disagree		518	60.87%
Total 851 responses

Q 6. Happiness about the used techniques

Strongly agree		206	24.21%
Agree		51	5.99%
neutral		30	3.53%
disagree		12	1.41%
Strongly disagree		552	64.86%
Total 851 responses

Q 7. It is easy to access this website using (Google; Yahoo and Bing) search engines

Strongly agree		244	28.67%
Agree		39	4.58%
neutral		17	2%
disagree		7	.82%
Strongly disagree		544	63.92%
Total 851 responses

Q 8. Happiness from the MOI website

Strongly agree		244	28.67%
Agree		33	3.88%
neutral		12	1.41%
disagree		6	.71%
Strongly disagree		556	65.33%
Total 851 responses

Q 9. Designs; images and graphics used in this website are attractive

Strongly agree		221	25.97%
Agree		41	4.82%
neutral		21	2.47%
disagree		10	1.18%
Strongly disagree		558	65.57%
Total 851 responses

Q 10. Awareness of the electronic / smart services provided

Strongly agree		211	24.79%
Agree		37	4.35%
neutral		26	3.06%
disagree		12	1.41%
Strongly disagree		565	66.39%
Total 851 responses

Q 11. Happiness about available communication channels

Strongly agree		218	25.62%
Agree		39	4.58%
neutral		22	2.59%
disagree		11	1.29%
Strongly disagree		561	65.92%
Total 851 responses

Q 12. The website is designed to served “People with Special Needs”

Strongly agree		237	27.85%
Agree		41	4.82%
neutral		24	2.82%
disagree		11	1.29%
Strongly disagree		538	63.22%
Total 851 responses

Q 13. Confidence in dealing with electronic / smart services

Strongly agree		237	27.85%
Agree		29	3.41%
neutral		19	2.23%
disagree		4	.47%
Strongly disagree		562	66.04%
Total 851 responses

Q 14. Electronic services are provided in a logical sequence

Strongly agree		230	27.03%
Agree		31	3.64%
neutral		18	2.12%
disagree		9	1.06%
Strongly disagree		563	66.16%
Total 851 responses

Q 15. The temporary saving feature for electronic transactions, provide me with luxury of completing them anytime I wanted. This is useful to use feature

Strongly agree		242	28.44%
Agree		26	3.06%
neutral		22	2.59%
disagree		4	.47%
Strongly disagree		557	65.45%
Total 851 responses

Q 16. The control and browse previously completed transactions and services fulfill my aspiration and requirements

Strongly agree		220	25.85%
Agree		28	3.29%
neutral		22	2.59%
disagree		10	1.18%
Strongly disagree		571	67.1%
Total 851 responses