Q 1. Gender
| male |
|
295 |
36.74% |
| female |
|
508 |
63.26% |
| Total 803 responses |
Q 2. Age
| Less than 20 |
|
84 |
10.46% |
| More than 20 |
|
21 |
2.62% |
| Between 20-30 |
|
53 |
6.6% |
| Between 30-45 |
|
86 |
10.71% |
| More than 45 |
|
559 |
69.61% |
| Total 803 responses |
Q 3. Category
| Local |
|
82 |
10.21% |
| Resident |
|
140 |
17.43% |
| Visitor |
|
47 |
5.85% |
| Organization (Govt./Private |
|
534 |
66.5% |
| Total 803 responses |
Q 4. Nationality
| U.A.E |
|
74 |
9.22% |
| PARAGUAY |
|
1 |
.12% |
| YUGOSLAVIA |
|
549 |
68.37% |
| FOREIGNER |
|
4 |
.5% |
| VIETNAMIAN |
|
1 |
.12% |
| LEBANESE |
|
1 |
.12% |
| ERITREA |
|
1 |
.12% |
| AUSTRALIAN |
|
1 |
.12% |
| AFGHANISTANI |
|
1 |
.12% |
| ARGENTNIAN |
|
1 |
.12% |
| JORDANIAN |
|
4 |
.5% |
| Indian |
|
55 |
6.85% |
| BOSNIANSHIRSKI |
|
1 |
.12% |
| SINGALESE |
|
1 |
.12% |
| IRAQI |
|
1 |
.12% |
| Nigerian |
|
3 |
.37% |
| FILIPINO |
|
13 |
1.62% |
| GERMANIAN |
|
1 |
.12% |
| MOROCCO |
|
1 |
.12% |
| INDIAN |
|
15 |
1.87% |
| YEMENI |
|
1 |
.12% |
| GREEK |
|
1 |
.12% |
| AMERICAN |
|
1 |
.12% |
| NEPAL |
|
2 |
.25% |
| MALAWI |
|
1 |
.12% |
| MALAYZIAN |
|
1 |
.12% |
| MORICHIOSI |
|
1 |
.12% |
| BALGARIAN |
|
1 |
.12% |
| BANGALADESHI |
|
13 |
1.62% |
| INDONISIAN |
|
1 |
.12% |
| POTANIAN |
|
1 |
.12% |
| ITALIAN |
|
1 |
.12% |
| PAKISTANIAN |
|
44 |
5.48% |
| TURKISH |
|
1 |
.12% |
| PALAU |
|
1 |
.12% |
| BRITISH |
|
1 |
.12% |
| TANZANIAN |
|
2 |
.25% |
| Total 803 responses |
Q 5. Is easy to access information in this website
| Strongly agree |
|
214 |
26.65% |
| Agree |
|
49 |
6.1% |
| neutral |
|
19 |
2.37% |
| disagree |
|
17 |
2.12% |
| Strongly disagree |
|
504 |
62.76% |
| Total 803 responses |
Q 6. Happiness about the used techniques
| Strongly agree |
|
175 |
21.79% |
| Agree |
|
48 |
5.98% |
| neutral |
|
29 |
3.61% |
| disagree |
|
12 |
1.49% |
| Strongly disagree |
|
539 |
67.12% |
| Total 803 responses |
Q 7. It is easy to access this website using (Google; Yahoo and Bing) search engines
| Strongly agree |
|
213 |
26.53% |
| Agree |
|
36 |
4.48% |
| neutral |
|
16 |
1.99% |
| disagree |
|
7 |
.87% |
| Strongly disagree |
|
531 |
66.13% |
| Total 803 responses |
Q 8. Happiness from the MOI website
| Strongly agree |
|
211 |
26.28% |
| Agree |
|
32 |
3.99% |
| neutral |
|
12 |
1.49% |
| disagree |
|
6 |
.75% |
| Strongly disagree |
|
542 |
67.5% |
| Total 803 responses |
Q 9. Designs; images and graphics used in this website are attractive
| Strongly agree |
|
189 |
23.54% |
| Agree |
|
39 |
4.86% |
| neutral |
|
20 |
2.49% |
| disagree |
|
10 |
1.25% |
| Strongly disagree |
|
545 |
67.87% |
| Total 803 responses |
Q 10. Awareness of the electronic / smart services provided
| Strongly agree |
|
180 |
22.42% |
| Agree |
|
34 |
4.23% |
| neutral |
|
25 |
3.11% |
| disagree |
|
12 |
1.49% |
| Strongly disagree |
|
552 |
68.74% |
| Total 803 responses |
Q 11. Happiness about available communication channels
| Strongly agree |
|
192 |
23.91% |
| Agree |
|
37 |
4.61% |
| neutral |
|
16 |
1.99% |
| disagree |
|
10 |
1.25% |
| Strongly disagree |
|
548 |
68.24% |
| Total 803 responses |
Q 12. The website is designed to served “People with Special Needs”
| Strongly agree |
|
210 |
26.15% |
| Agree |
|
33 |
4.11% |
| neutral |
|
24 |
2.99% |
| disagree |
|
11 |
1.37% |
| Strongly disagree |
|
525 |
65.38% |
| Total 803 responses |
Q 13. Confidence in dealing with electronic / smart services
| Strongly agree |
|
205 |
25.53% |
| Agree |
|
27 |
3.36% |
| neutral |
|
18 |
2.24% |
| disagree |
|
4 |
.5% |
| Strongly disagree |
|
549 |
68.37% |
| Total 803 responses |
Q 14. Electronic services are provided in a logical sequence
| Strongly agree |
|
203 |
25.28% |
| Agree |
|
24 |
2.99% |
| neutral |
|
17 |
2.12% |
| disagree |
|
9 |
1.12% |
| Strongly disagree |
|
550 |
68.49% |
| Total 803 responses |
Q 15. The temporary saving feature for electronic transactions, provide me with luxury of completing them anytime I wanted. This is useful to use feature
| Strongly agree |
|
210 |
26.15% |
| Agree |
|
24 |
2.99% |
| neutral |
|
21 |
2.62% |
| disagree |
|
4 |
.5% |
| Strongly disagree |
|
544 |
67.75% |
| Total 803 responses |
Q 16. The control and browse previously completed transactions and services fulfill my aspiration and requirements
| Strongly agree |
|
192 |
23.91% |
| Agree |
|
26 |
3.24% |
| neutral |
|
20 |
2.49% |
| disagree |
|
10 |
1.25% |
| Strongly disagree |
|
555 |
69.12% |
| Total 803 responses |