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Issuing a license for a contractor in the field of safety systems maintenance and installation

Page last updated: December 31, 2020

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Sector

Civil Defense

Service Beneficiary

Companies

Service Channels

Mobile app

Website

Self-service device

Tutorial Video

Sustainable Development Goals

Special Services

Service Card Rating

Total transactions

Estimated Delivery Time
According to official working hours at the Service Delivery Centers According to the Service Procedures

Issuing a license for a contractor in the field of safety systems maintenance and installation

Service Description

Service Description

A service through which a contractor for the maintenance and installation of safety and gas systems is licensed to carry out the installation and maintenance of the devices, equipment and materials of preventive safety and fire-fighting, along with their equipments and accessories in buildings and facilities by category classification and field of activity

Service Execution Steps

Website and Interactive Site

log into the website or the Ministry of Interior application - select service , attach documents and pay the fees

Smart Application

log into the website or the Ministry of Interior application - select service , attach documents and pay the fees

Registration Required

To apply for a service, please register through the MOI website or the smart APP

Service Requirements

Individuals

Not Available

Companies

Business or professional license from the competent authorities in the area of activity.• Certificate of registration with the Chamber of Commerce (enrollment).• Copy of the Articles of Association.• Valid passport of the license.• Submitting the required documents, provided that they are duly certified, to the competent authority to match them with the photos.• A letter of commitment from the company stating that the work will be carried out as required.Service standards (Terms & Conditions):•To provide an inventory and list of the firm’s tasks executed internally and externally.• To dedicate permanent, headquarter for the constructor located in the franchise with thecommitment of notifying the responsible authority of any changes in the address thereof.• To provide a permanent workshop for the constructor located in the franchise accordingto the technical requirements identified by the High Command for the after-sale servicessystems according to the High Command requirements with the commitment of notifyingthe responsible authority of any changes in the address thereof.• To ensure that the technical staff is well-acquainted with the maintenance requirements of the systems to be licensed for installment and maintaining, as well as the other relevantinternational standards, along with proven preventive safety requirement.• To meet the minimum limit of the technical staff for each group according to the specifiedrequirements.• To make sure that the technical staff passes the competence test made by the Civil Defense General Directorate.• To provide a monthly report of the data of the locations of installments and maintenancewith a detailed outline to the competent administration.• To have a technician ID.

Government Sectors

Not Available

Service Fees Details

Federal Fees

1000 AED per activity

Local Fees

Not Available

Other

Not Available

Payment Method

Credit Cards (Visa, MasterCard) E-dirham

Terms & Conditions

Terms & Conditions

Not Available

Working hours to provide service

Happiness Service Centers

According to the service center working hours

Website

24/7

Smart App

24/7

Frequently Asked Questions

1. I have suggestions or ideas that he would like to present

Please submit your suggestions and ideas through the official Ministry of Interior website via the "Add Idea" link, or by accessing the Think platform.

2. I would like to apply for a job

Please be informed that you can apply for positions at the Ministry of Interior by submitting your application:
Main Page, Careers:
Then you can apply for available jobs or submit your CV

3. how can I create an account on MOI website to use the electronic services

Registration can be done by selecting registration through UAE Pass.

4. I'm a visitor, how can I create a UAE pass account

Please create a user on UAE Pass using your email address and if you face any issues you can contact them on 600561111

5. I applied for a permit to visit an inmate some time ago and it has not been approved yet

Please submit a complaint on the Ministry of Interior's platforms to investigate the reason for the delay:
1- Through the smart application:
Click on Help icon, Then choose Complaints
2- Through MOI Website:
Click on Contact us icon, Then choose Complaints

6. How do I provide a money transfer service to an inmate?

Please Apply for a money transfer permit to the inmate and wait for the approval. Upon receiving approval, he can transfer by applying for the transfer service to the inmate.

7. I submitted a request for a certificate of suspension period, but it has not been issued yet

8. Is it possible to amend the criminal status investigation certificate after its issuance?

It is not possible to modify the criminal status investigation certificate after its issuance, and you must apply again to the service if necessary.

9. The vehicle fines were paid on the application and the violations are still visible on the application or website

A financial verification of the transactions is carried out, and in the event that there is a payment transaction registered in the system, you can submit a complaint on the Ministry’s platforms and attach a statement of account from the date of the deduction until the day of the complaint so that the necessary measures can be taken.