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Opening a Traffic File

Page last updated: February 19, 2025

Start Service

Sector

Traffic & Licensing

Service Beneficiary

Individuals

Service Channels

Mobile app

Service Centers

Website

Service Characteristics

Proactive Service

User manual

(857 KB)

Tutorial Video

Sustainable Development Goals

Service Card Rating

Total transactions
1085491

Estimated Delivery Time
1 Minute

Service Description

Service Description

Through this service, a file can be opened to attend theoretical and practical training course in order to obtain a driving license

Service Execution Steps

Electronic Services

1- Submit the application and fill in the details
2- Obtain approval
3- Pay the fees

Service Requirements

Required Documents

1- Emirates ID
2- Lease Contract

Other Documents

1- Continuity of Study
2- Proof of Employment at the Company's Branch in the Emirate

Service Fees Details

Federal fees

Service Request Fees: 200 AED

Local fees

Knowledge fees Dubai: 10 AED
Innovation fees Dubai: 10 AED

Other fees

Not Available

Payment Method

MOI Payment Portal (Credit Card, Apple Pay, Samsung Pay, Google Pay)

Terms & Conditions

Terms & Conditions

• Passing the Medical Examination
• The applicant must be **17 years old** for the motorcycle category.
• The applicant must be **18 years old** for the light vehicle category.
• The applicant must be **20 years old** for the heavy vehicle category, light mechanical equipment, or heavy mechanical equipment.
• The applicant must be **21 years old** for a light bus or heavy bus.
•The residence permit must be issued by the relevant emirate.

Working hours to provide service

Happiness Service Centers

According to the service center working hours

Website

24/7

Smart App

24/7

Frequently Asked Questions

1. I have suggestions or ideas that he would like to present

Please submit your suggestions and ideas through the official Ministry of Interior website via the "Add Idea" link, or by accessing the Think platform.

2. I would like to apply for a job

Please be informed that you can apply for positions at the Ministry of Interior by submitting your application:
Main Page, Careers:
Then you can apply for available jobs or submit your CV

3. how can I create an account on MOI website to use the electronic services

Registration can be done by selecting registration through UAE Pass.

4. I'm a visitor, how can I create a UAE pass account

Please create a user on UAE Pass using your email address and if you face any issues you can contact them on 600561111

5. I applied for a permit to visit an inmate some time ago and it has not been approved yet

Please submit a complaint on the Ministry of Interior's platforms to investigate the reason for the delay:
1- Through the smart application:
Click on Help icon, Then choose Complaints
2- Through MOI Website:
Click on Contact us icon, Then choose Complaints

6. How do I provide a money transfer service to an inmate?

Please Apply for a money transfer permit to the inmate and wait for the approval. Upon receiving approval, he can transfer by applying for the transfer service to the inmate.

7. I submitted a request for a certificate of suspension period, but it has not been issued yet

8. Is it possible to amend the criminal status investigation certificate after its issuance?

It is not possible to modify the criminal status investigation certificate after its issuance, and you must apply again to the service if necessary.

9. The vehicle fines were paid on the application and the violations are still visible on the application or website

A financial verification of the transactions is carried out, and in the event that there is a payment transaction registered in the system, you can submit a complaint on the Ministry’s platforms and attach a statement of account from the date of the deduction until the day of the complaint so that the necessary measures can be taken.