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Organizing all kinds of visits (for inmates parents, lawyers and embassies)

Page last updated: March 01, 2024

Sector

Punitive and Reformatory

Service Category

From Government to Business, From Government to Government, From Government to People

Service Beneficiary

Companies, Individuals(Citizen, Resident, Visitor), Government Entities, Inmates Parents, lawyers and embassies

Service Channels

Mobile app Service Centers Website

Sustainable Development Goals

Reduced inequalities Sustainable cities and communities

Special Services

Mobility Elderly

Service Card Rating

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Total transactions
141471

Estimated Delivery Time
60 minutes

Organizing all kinds of visits (for inmates parents, lawyers and embassies)

Service Description

Service Description
Organizing all types of visits for inmates: a service provided for inmates at the Establishment through service delivery channels, stating required procedures

Service Execution Steps

Smart Channels
1- Receive visit request through MOI and  send SMS to the service provider accepting or rejecting the specified date
2- The visitor's attendance to the customer service office, placing his deposits in the box, search him and handing him an identification card
3- Guide the visitor to Customers Happiness Service Counter, verifying his ID and SMS and insert his data to the criminal system 
4- Contact the officials of the internal wards to inform the inmate of the visit, bring him to the hall, and direct the visitor to the interview (implementation of the visit
5- Search the inmate and return him back to the ward after the visit is over

Service Requirements

Individual
1- Opening an account in the MOI App
2- ID card
3- Inmate name and Unified Number

Lawyer:
1- A request for a visit by the Public Prosecution.

Embassies:
1- An official letter from the embassy.

Service Fees Details

Federal Fees
Not Available
Local Fees
Not Available
Other
Not Available

Terms & Conditions

Terms & Conditions
N/A

Working hours to provide service

Happiness Service Centers
According to the service center working hours
Website
24/7
Smart App
24/7
Number of hits : 51455
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