Organizing all kinds of visits (for inmates parents, lawyers and embassies)
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Organizing all kinds of visits (for inmates parents, lawyers and embassies)
Organizing all kinds of visits (for inmates parents, lawyers and embassies)
Page last updated: March 01, 2024
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Sector
Punitive and Reformatory
Service Beneficiary
Companies, Individuals(Citizen, Resident, Visitor), Government Entities, Inmates Parents, lawyers and embassies
Service Channels
Mobile app
Service Centers
Website
User manual
(1006 KB)
Sustainable Development Goals
Special Services
Service Card Rating
Export as:
Total transactions
146587
Estimated Delivery Time
60 minutes
Service Description
Service Description
Organizing all types of visits for inmates: a service provided for inmates at the Establishment through service delivery channels, stating required procedures
Service Execution Steps
Smart Channels
1- Receive visit request through MOI and send SMS to the service provider accepting or rejecting the specified date
2- The visitor's attendance to the customer service office, placing his deposits in the box, search him and handing him an identification card
3- Guide the visitor to Customers Happiness Service Counter, verifying his ID and SMS and insert his data to the criminal system
4- Contact the officials of the internal wards to inform the inmate of the visit, bring him to the hall, and direct the visitor to the interview (implementation of the visit
5- Search the inmate and return him back to the ward after the visit is over
Service Requirements
Individual
1- Opening an account in the MOI App
2- ID card
3- Inmate name and Unified Number
Lawyer:
1- A request for a visit by the Public Prosecution.
Embassies:
1- An official letter from the embassy.
Service Fees Details
Federal Fees
Not Available
Local Fees
Not Available
Other
Not Available
Terms & Conditions
Terms & Conditions
N/A
Working hours to provide service
Happiness Service Centers
According to the service center working hours
Website
24/7
Smart App
24/7
Learning management system
Videos
Other Links
Customer Centers
Survey - Developing Policy to use e-Services
Survey - Developing Strategic Developement of Services
Happiness Survey with the Service: Punitive & Reformative Establishments’ Visitation
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