MOI Undersecretary unveils "5-star" sign at Fujairah service centers
HE Major General Khalifa Hareb Al Khaili, Undersecretary of the Ministry of Interior, along with HE Major General Mohammed Ahmed bin Ghanem Al Kaabi, Commander-in-Chief of Fujairah Police, and HE Brigadier General Nasser Khadem Al Kaabi, Director General of Happiness at the Ministry of Interior, revealed the 5-star designation for service centers in Fujairah.
These include the Comprehensive Industrial Police Station and City Comprehensive Police Center Masafi Comprehensive Police Station.
This unveiling is part of the 2023 Global Star System for Service Classification, sanctioned by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. The Undersecretary extended congratulations to service center staff for this achievement, attributing it to their devoted efforts. He emphasized adherence to the distinguished government performance system standards and the realization of Ministry of Interior strategic plan objectives.
This aligns with the wise leadership's vision to elevate the government sector by excelling in systems, performance, and services, fostering a culture of creativity, innovation, and excellence among all ministry employees. Major General Mohamed Ahmed bin Ghanem Al Kaabi highlighted that Fujairah Police's success stems from unwavering support and strategic planning by the Ministry of Interior.
The efforts of Fujairah Police work teams, tirelessly striving to enhance the security policing system and deliver exceptional services through various channels, contribute to achieving the highest levels of customer satisfaction.
Brigadier General Nasser Khadem Al Kaabi, Director General of Happiness at the Ministry of Interior, emphasized that sustaining excellence results from diligent follow-up on plans and projects. Alignment with UAE government directives to provide proactive, human-centered services, along with ongoing measurement of service quality on various channels, positively impacts customer experience and satisfaction. This, in turn, affirms the Ministry of Interior's leadership in developing and delivering government
As Brigadier General Nasser Khadem Al Kaabi, Director General of Happiness at the Ministry of Interior, confirmed that the sustainability of excellence and leadership comes as a result of diligent follow-up to the implementation of plans and projects and alignment with the directives of the UAE government in providing proactive services according to a future vision that is human-centered, while ensuring the continued measurement of the quality of services on various channels, which is reflected in It has a positive impact on customer experience and satisfaction, which enhances and confirms the leadership of the Ministry of Interior in developing and providing government services.