Q 1. Gender
| male |
|
338 |
38.63% |
| female |
|
537 |
61.37% |
| Total 875 responses |
Q 2. Age
| Less than 20 |
|
88 |
10.06% |
| More than 20 |
|
29 |
3.31% |
| Between 20-30 |
|
64 |
7.31% |
| Between 30-45 |
|
119 |
13.6% |
| More than 45 |
|
575 |
65.71% |
| Total 875 responses |
Q 3. Category
| Local |
|
87 |
9.94% |
| Resident |
|
174 |
19.89% |
| Visitor |
|
67 |
7.66% |
| Organization (Govt./Private |
|
547 |
62.51% |
| Total 875 responses |
Q 4. Nationality
| U.A.E |
|
102 |
11.66% |
| PARAGUAY |
|
1 |
.11% |
| BRUNEI DARUSSALAM |
|
13 |
1.49% |
| YUGOSLAVIA |
|
549 |
62.74% |
| FOREIGNER |
|
4 |
.46% |
| VIETNAMIAN |
|
1 |
.11% |
| LEBANESE |
|
1 |
.11% |
| ERITREA |
|
1 |
.11% |
| AUSTRALIAN |
|
1 |
.11% |
| AFGHANISTANI |
|
1 |
.11% |
| ARGENTNIAN |
|
1 |
.11% |
| JORDANIAN |
|
4 |
.46% |
| Indian |
|
65 |
7.43% |
| BRAZILIAN |
|
1 |
.11% |
| BOSNIANSHIRSKI |
|
1 |
.11% |
| SINGALESE |
|
1 |
.11% |
| SUDANESE |
|
2 |
.23% |
| IRAQI |
|
1 |
.11% |
| Nigerian |
|
3 |
.34% |
| FILIPINO |
|
25 |
2.86% |
| GERMANIAN |
|
1 |
.11% |
| MOROCCO |
|
1 |
.11% |
| INDIAN |
|
17 |
1.94% |
| YEMENI |
|
1 |
.11% |
| GREEK |
|
1 |
.11% |
| AMERICAN |
|
1 |
.11% |
| NEPAL |
|
2 |
.23% |
| MALAWI |
|
1 |
.11% |
| MALAYZIAN |
|
1 |
.11% |
| MORICHIOSI |
|
1 |
.11% |
| BALGARIAN |
|
1 |
.11% |
| BANGALADESHI |
|
14 |
1.6% |
| INDONISIAN |
|
1 |
.11% |
| POTANIAN |
|
1 |
.11% |
| OGHANDIAN |
|
1 |
.11% |
| ITALIAN |
|
1 |
.11% |
| PAKISTANIAN |
|
46 |
5.26% |
| TURKISH |
|
1 |
.11% |
| PALAU |
|
1 |
.11% |
| BRITISH |
|
1 |
.11% |
| TANZANIAN |
|
2 |
.23% |
| Total 875 responses |
Q 5. Is easy to access information in this website
| Strongly agree |
|
270 |
30.86% |
| Agree |
|
50 |
5.71% |
| neutral |
|
20 |
2.29% |
| disagree |
|
17 |
1.94% |
| Strongly disagree |
|
518 |
59.2% |
| Total 875 responses |
Q 6. Happiness about the used techniques
| Strongly agree |
|
230 |
26.29% |
| Agree |
|
51 |
5.83% |
| neutral |
|
30 |
3.43% |
| disagree |
|
12 |
1.37% |
| Strongly disagree |
|
552 |
63.09% |
| Total 875 responses |
Q 7. It is easy to access this website using (Google; Yahoo and Bing) search engines
| Strongly agree |
|
268 |
30.63% |
| Agree |
|
39 |
4.46% |
| neutral |
|
17 |
1.94% |
| disagree |
|
7 |
.8% |
| Strongly disagree |
|
544 |
62.17% |
| Total 875 responses |
Q 8. Happiness from the MOI website
| Strongly agree |
|
268 |
30.63% |
| Agree |
|
33 |
3.77% |
| neutral |
|
12 |
1.37% |
| disagree |
|
6 |
.69% |
| Strongly disagree |
|
556 |
63.54% |
| Total 875 responses |
Q 9. Designs; images and graphics used in this website are attractive
| Strongly agree |
|
245 |
28% |
| Agree |
|
41 |
4.69% |
| neutral |
|
21 |
2.4% |
| disagree |
|
10 |
1.14% |
| Strongly disagree |
|
558 |
63.77% |
| Total 875 responses |
Q 10. Awareness of the electronic / smart services provided
| Strongly agree |
|
233 |
26.63% |
| Agree |
|
39 |
4.46% |
| neutral |
|
26 |
2.97% |
| disagree |
|
12 |
1.37% |
| Strongly disagree |
|
565 |
64.57% |
| Total 875 responses |
Q 11. Happiness about available communication channels
| Strongly agree |
|
240 |
27.43% |
| Agree |
|
41 |
4.69% |
| neutral |
|
22 |
2.51% |
| disagree |
|
11 |
1.26% |
| Strongly disagree |
|
561 |
64.11% |
| Total 875 responses |
Q 12. The website is designed to served “People with Special Needs”
| Strongly agree |
|
261 |
29.83% |
| Agree |
|
41 |
4.69% |
| neutral |
|
24 |
2.74% |
| disagree |
|
11 |
1.26% |
| Strongly disagree |
|
538 |
61.49% |
| Total 875 responses |
Q 13. Confidence in dealing with electronic / smart services
| Strongly agree |
|
259 |
29.6% |
| Agree |
|
31 |
3.54% |
| neutral |
|
19 |
2.17% |
| disagree |
|
4 |
.46% |
| Strongly disagree |
|
562 |
64.23% |
| Total 875 responses |
Q 14. Electronic services are provided in a logical sequence
| Strongly agree |
|
254 |
29.03% |
| Agree |
|
31 |
3.54% |
| neutral |
|
18 |
2.06% |
| disagree |
|
9 |
1.03% |
| Strongly disagree |
|
563 |
64.34% |
| Total 875 responses |
Q 15. The temporary saving feature for electronic transactions, provide me with luxury of completing them anytime I wanted. This is useful to use feature
| Strongly agree |
|
266 |
30.4% |
| Agree |
|
26 |
2.97% |
| neutral |
|
22 |
2.51% |
| disagree |
|
4 |
.46% |
| Strongly disagree |
|
557 |
63.66% |
| Total 875 responses |
Q 16. The control and browse previously completed transactions and services fulfill my aspiration and requirements
| Strongly agree |
|
243 |
27.77% |
| Agree |
|
29 |
3.31% |
| neutral |
|
22 |
2.51% |
| disagree |
|
10 |
1.14% |
| Strongly disagree |
|
571 |
65.26% |
| Total 875 responses |