Q 1. Gender
| male |
|
336 |
38.49% |
| female |
|
537 |
61.51% |
| Total 873 responses |
Q 2. Age
| Less than 20 |
|
88 |
10.08% |
| More than 20 |
|
29 |
3.32% |
| Between 20-30 |
|
64 |
7.33% |
| Between 30-45 |
|
119 |
13.63% |
| More than 45 |
|
573 |
65.64% |
| Total 873 responses |
Q 3. Category
| Local |
|
87 |
9.97% |
| Resident |
|
172 |
19.7% |
| Visitor |
|
67 |
7.67% |
| Organization (Govt./Private |
|
547 |
62.66% |
| Total 873 responses |
Q 4. Nationality
| U.A.E |
|
102 |
11.68% |
| PARAGUAY |
|
1 |
.11% |
| BRUNEI DARUSSALAM |
|
13 |
1.49% |
| YUGOSLAVIA |
|
549 |
62.89% |
| FOREIGNER |
|
4 |
.46% |
| VIETNAMIAN |
|
1 |
.11% |
| LEBANESE |
|
1 |
.11% |
| ERITREA |
|
1 |
.11% |
| AUSTRALIAN |
|
1 |
.11% |
| AFGHANISTANI |
|
1 |
.11% |
| ARGENTNIAN |
|
1 |
.11% |
| JORDANIAN |
|
4 |
.46% |
| Indian |
|
65 |
7.45% |
| BRAZILIAN |
|
1 |
.11% |
| BOSNIANSHIRSKI |
|
1 |
.11% |
| SINGALESE |
|
1 |
.11% |
| SUDANESE |
|
2 |
.23% |
| IRAQI |
|
1 |
.11% |
| Nigerian |
|
3 |
.34% |
| FILIPINO |
|
23 |
2.63% |
| GERMANIAN |
|
1 |
.11% |
| MOROCCO |
|
1 |
.11% |
| INDIAN |
|
17 |
1.95% |
| YEMENI |
|
1 |
.11% |
| GREEK |
|
1 |
.11% |
| AMERICAN |
|
1 |
.11% |
| NEPAL |
|
2 |
.23% |
| MALAWI |
|
1 |
.11% |
| MALAYZIAN |
|
1 |
.11% |
| MORICHIOSI |
|
1 |
.11% |
| BALGARIAN |
|
1 |
.11% |
| BANGALADESHI |
|
14 |
1.6% |
| INDONISIAN |
|
1 |
.11% |
| POTANIAN |
|
1 |
.11% |
| OGHANDIAN |
|
1 |
.11% |
| ITALIAN |
|
1 |
.11% |
| PAKISTANIAN |
|
46 |
5.27% |
| TURKISH |
|
1 |
.11% |
| PALAU |
|
1 |
.11% |
| BRITISH |
|
1 |
.11% |
| TANZANIAN |
|
2 |
.23% |
| Total 873 responses |
Q 5. Is easy to access information in this website
| Strongly agree |
|
268 |
30.7% |
| Agree |
|
50 |
5.73% |
| neutral |
|
20 |
2.29% |
| disagree |
|
17 |
1.95% |
| Strongly disagree |
|
518 |
59.34% |
| Total 873 responses |
Q 6. Happiness about the used techniques
| Strongly agree |
|
228 |
26.12% |
| Agree |
|
51 |
5.84% |
| neutral |
|
30 |
3.44% |
| disagree |
|
12 |
1.37% |
| Strongly disagree |
|
552 |
63.23% |
| Total 873 responses |
Q 7. It is easy to access this website using (Google; Yahoo and Bing) search engines
| Strongly agree |
|
266 |
30.47% |
| Agree |
|
39 |
4.47% |
| neutral |
|
17 |
1.95% |
| disagree |
|
7 |
.8% |
| Strongly disagree |
|
544 |
62.31% |
| Total 873 responses |
Q 8. Happiness from the MOI website
| Strongly agree |
|
266 |
30.47% |
| Agree |
|
33 |
3.78% |
| neutral |
|
12 |
1.37% |
| disagree |
|
6 |
.69% |
| Strongly disagree |
|
556 |
63.69% |
| Total 873 responses |
Q 9. Designs; images and graphics used in this website are attractive
| Strongly agree |
|
243 |
27.84% |
| Agree |
|
41 |
4.7% |
| neutral |
|
21 |
2.41% |
| disagree |
|
10 |
1.15% |
| Strongly disagree |
|
558 |
63.92% |
| Total 873 responses |
Q 10. Awareness of the electronic / smart services provided
| Strongly agree |
|
233 |
26.69% |
| Agree |
|
37 |
4.24% |
| neutral |
|
26 |
2.98% |
| disagree |
|
12 |
1.37% |
| Strongly disagree |
|
565 |
64.72% |
| Total 873 responses |
Q 11. Happiness about available communication channels
| Strongly agree |
|
240 |
27.49% |
| Agree |
|
39 |
4.47% |
| neutral |
|
22 |
2.52% |
| disagree |
|
11 |
1.26% |
| Strongly disagree |
|
561 |
64.26% |
| Total 873 responses |
Q 12. The website is designed to served “People with Special Needs”
| Strongly agree |
|
259 |
29.67% |
| Agree |
|
41 |
4.7% |
| neutral |
|
24 |
2.75% |
| disagree |
|
11 |
1.26% |
| Strongly disagree |
|
538 |
61.63% |
| Total 873 responses |
Q 13. Confidence in dealing with electronic / smart services
| Strongly agree |
|
259 |
29.67% |
| Agree |
|
29 |
3.32% |
| neutral |
|
19 |
2.18% |
| disagree |
|
4 |
.46% |
| Strongly disagree |
|
562 |
64.38% |
| Total 873 responses |
Q 14. Electronic services are provided in a logical sequence
| Strongly agree |
|
252 |
28.87% |
| Agree |
|
31 |
3.55% |
| neutral |
|
18 |
2.06% |
| disagree |
|
9 |
1.03% |
| Strongly disagree |
|
563 |
64.49% |
| Total 873 responses |
Q 15. The temporary saving feature for electronic transactions, provide me with luxury of completing them anytime I wanted. This is useful to use feature
| Strongly agree |
|
264 |
30.24% |
| Agree |
|
26 |
2.98% |
| neutral |
|
22 |
2.52% |
| disagree |
|
4 |
.46% |
| Strongly disagree |
|
557 |
63.8% |
| Total 873 responses |
Q 16. The control and browse previously completed transactions and services fulfill my aspiration and requirements
| Strongly agree |
|
242 |
27.72% |
| Agree |
|
28 |
3.21% |
| neutral |
|
22 |
2.52% |
| disagree |
|
10 |
1.15% |
| Strongly disagree |
|
571 |
65.41% |
| Total 873 responses |