Q 1. Gender

male		336	39.02%
female		525	60.98%
Total 861 responses

Q 2. Age

Less than 20		88	10.22%
More than 20		29	3.37%
Between 20-30		64	7.43%
Between 30-45		107	12.43%
More than 45		573	66.55%
Total 861 responses

Q 3. Category

Local		87	10.1%
Resident		160	18.58%
Visitor		67	7.78%
Organization (Govt./Private		547	63.53%
Total 861 responses

Q 4. Nationality

U.A.E		90	10.45%
PARAGUAY		1	.12%
BRUNEI DARUSSALAM		13	1.51%
YUGOSLAVIA		549	63.76%
FOREIGNER		4	.46%
VIETNAMIAN		1	.12%
LEBANESE		1	.12%
ERITREA		1	.12%
AUSTRALIAN		1	.12%
AFGHANISTANI		1	.12%
ARGENTNIAN		1	.12%
JORDANIAN		4	.46%
Indian		65	7.55%
BRAZILIAN		1	.12%
BOSNIANSHIRSKI		1	.12%
SINGALESE		1	.12%
SUDANESE		2	.23%
IRAQI		1	.12%
Nigerian		3	.35%
FILIPINO		23	2.67%
GERMANIAN		1	.12%
MOROCCO		1	.12%
INDIAN		17	1.97%
YEMENI		1	.12%
GREEK		1	.12%
AMERICAN		1	.12%
NEPAL		2	.23%
MALAWI		1	.12%
MALAYZIAN		1	.12%
MORICHIOSI		1	.12%
BALGARIAN		1	.12%
BANGALADESHI		14	1.63%
INDONISIAN		1	.12%
POTANIAN		1	.12%
OGHANDIAN		1	.12%
ITALIAN		1	.12%
PAKISTANIAN		46	5.34%
TURKISH		1	.12%
PALAU		1	.12%
BRITISH		1	.12%
TANZANIAN		2	.23%
Total 861 responses

Q 5. Is easy to access information in this website

Strongly agree		256	29.73%
Agree		50	5.81%
neutral		20	2.32%
disagree		17	1.97%
Strongly disagree		518	60.16%
Total 861 responses

Q 6. Happiness about the used techniques

Strongly agree		216	25.09%
Agree		51	5.92%
neutral		30	3.48%
disagree		12	1.39%
Strongly disagree		552	64.11%
Total 861 responses

Q 7. It is easy to access this website using (Google; Yahoo and Bing) search engines

Strongly agree		254	29.5%
Agree		39	4.53%
neutral		17	1.97%
disagree		7	.81%
Strongly disagree		544	63.18%
Total 861 responses

Q 8. Happiness from the MOI website

Strongly agree		254	29.5%
Agree		33	3.83%
neutral		12	1.39%
disagree		6	.7%
Strongly disagree		556	64.58%
Total 861 responses

Q 9. Designs; images and graphics used in this website are attractive

Strongly agree		231	26.83%
Agree		41	4.76%
neutral		21	2.44%
disagree		10	1.16%
Strongly disagree		558	64.81%
Total 861 responses

Q 10. Awareness of the electronic / smart services provided

Strongly agree		221	25.67%
Agree		37	4.3%
neutral		26	3.02%
disagree		12	1.39%
Strongly disagree		565	65.62%
Total 861 responses

Q 11. Happiness about available communication channels

Strongly agree		228	26.48%
Agree		39	4.53%
neutral		22	2.56%
disagree		11	1.28%
Strongly disagree		561	65.16%
Total 861 responses

Q 12. The website is designed to served “People with Special Needs”

Strongly agree		247	28.69%
Agree		41	4.76%
neutral		24	2.79%
disagree		11	1.28%
Strongly disagree		538	62.49%
Total 861 responses

Q 13. Confidence in dealing with electronic / smart services

Strongly agree		247	28.69%
Agree		29	3.37%
neutral		19	2.21%
disagree		4	.46%
Strongly disagree		562	65.27%
Total 861 responses

Q 14. Electronic services are provided in a logical sequence

Strongly agree		240	27.87%
Agree		31	3.6%
neutral		18	2.09%
disagree		9	1.05%
Strongly disagree		563	65.39%
Total 861 responses

Q 15. The temporary saving feature for electronic transactions, provide me with luxury of completing them anytime I wanted. This is useful to use feature

Strongly agree		252	29.27%
Agree		26	3.02%
neutral		22	2.56%
disagree		4	.46%
Strongly disagree		557	64.69%
Total 861 responses

Q 16. The control and browse previously completed transactions and services fulfill my aspiration and requirements

Strongly agree		230	26.71%
Agree		28	3.25%
neutral		22	2.56%
disagree		10	1.16%
Strongly disagree		571	66.32%
Total 861 responses